MSME Champions Portal: Comprehensive Support for Indian MSMEs

 Prime Minister Narendra Modi introduced the MSME CHAMPIONS portal on June 1st, 2020. The complete form of CHAMPIONS is the Creation and Harmonious Application of Modern Processes for Increasing Output and National Strength. You can visit the portal at https://champions.gov.in. It serves as a one-stop shop for handling new setups during these trying times and complaints from MSME’s.

Introduced by the Ministry of Micro, Small, and Medium Enterprises, MSME-Champions is a technology-driven centralized control room, grievance management, and information platform. The portal’s goal is to give MSMEs a one-stop shop, assist small businesses in expanding, and settle their complaints while also helping them with other aspects of the company.

An overview of the MSME Champions Portal :

Redress, remedies, and settlement are all available on the CHAMPIONS portal MSME. Quickly, the ministry’s building’s spare space becomes the physical infrastructure for the control room. The system, which was created by integrating multiple ICT tools, also utilizes modern technologies like artificial intelligence and machine learning.

With the National Informatics Center’s (NIC) assistance, the portal was internally conceived and developed. About 50,000 complaints submitted by MSMEs through the portal were settled five weeks after its inception. This facility is offered by the Ministry of Micro, Small, and Medium-Sized Businesses for the following purposes:

  • Ensuring that MSMEs’ complaints are handled in a timely, practical, and efficient manner.
  • MSMEs are supported and assisted in navigating the many government programs and policies.
  • Offering direction and consulting services in the fields of infrastructure, labour, raw materials, technology, marketing, finance, and capacity building.
  • Linking MSMEs with essential representatives from State and Ministry Governments, Lending Institutions, and Government Agencies.
  • Distributing information and specifics on all of the Ministry of MSME’s programs.

The portal distributes information in eleven regional languages with assistance from 69 state control rooms around the country.

Eligibility for MSME Champions Portal :

The following individual or group may file a grievance using the CHAMPIONS Portal:

  • Association
  • MSME unit
  • MSME Employee
  • Government officials
  • Entrepreneur
  • Individual

MSME CHAMPIONS Portal’s primary objective :

The main goal of this portal’s launch is to help the MSME sector in India become prosperous national and international champions by resolving their complaints and providing them with encouragement, support, assistance, and handholding.

  • Grievance Redressal: This grievance management portal aims to assist MSME units in tough circumstances (like the COVID-19 pandemic) by providing resources such as labour, raw materials, permits, and financing.
  • Analyse MSME: To assist MSME businesses in taking advantage of new opportunities, such as producing medical accessories and goods like masks and personal protective equipment (PPEs).
  • Encourage the introduction of the MSME: Champions platform, which aims to find the MSMEs with the potential to become national and international champions — the sparks.

Features of MSME CHAMPIONS 2.0 Portal :

  • To deliver real-time data and insights into the MSME sector, it makes use of artificial intelligence, machine learning, and data analytics.
  • To guarantee prompt and efficient resolution of MSMEs’ problems, it is completely connected with the Centralized Public Grievances Redress and Monitoring System (CPGRAMS), the primary grievance portal of the Government of India, as well as other web-based processes of the Ministry.
  • It uses a network of control rooms in the Hub-and-Spoke Model, with the spokes being various Ministry offices and institutions throughout the States and the hub being the Secretary MSME’s office in New Delhi.
  • Its committed staff of officers and specialists uses a variety of platforms, including the phone, the internet, video conferences, etc., to watch over, mentor, and advise MSMEs.

Benefits of the champion portal for MSME :

  • For MSMEs, it offers a centralized platform to sign up, submit applications, monitor progress, and take advantage of several schemes, including PMEGP, CLCS-TUS, SFURTI, SAMPARK, and so on.
  • Through a specialized network of over 10,000 CHAMPIONS (Create Harmonious Application of Modern Processes for Increasing the Output and National Strength) volunteers around the nation, it enables MSMEs to interact with mentors, experts, investors, buyers, and sellers.
  • The CHAMPIONS Export Promotion Council (EPC) facilitates MSMEs’ exhibiting their goods and services, participating in trade shows and exhibits, obtaining market data and business leads, and integrating into international value chains.
  • With the help of a strong system for resolving complaints and providing feedback, it enables MSMEs to address their concerns about a range of topics, including labor, raw materials, credit, taxes, and more.
  • It informs MSMEs about the industry’s most recent breakthroughs, trends, and technology through webinars, workshops, online courses, and publications.

Services Offered by MSME CHAMPIONS Portal :

  • Record and Register Grievance: With this new platform, one can check the MSME Grievance status, register, submit ideas, and access control rooms. The applicant MSME unit can file a grievance through this portal by selecting the appropriate tab.
  • Click the tab to get advice and suggestions: The portal is built with a feature that allows users to ask questions and offer ideas about the concerns they have filed. The CHAMPIONS portal has the forms needed for the Suggestion/Seek Guidance Registration.
  • Locate Control Room Locations: This feature allows the user to find the champion’s control room easily.
  • Learn about every Reserve for the Champions: This portal’s key feature is that it provides all the information, including details about the programs that are supplied to units and how they differ from government initiatives for MSME units.
  • Feedback Option: The user offers insightful comments to improve the functionality of this portal and the specifics of the CHAMPIONS portal experience.
  • Info-COVID-19 Manufacturing: All the information on COVID-19 manufacturing-related goods is available on this page.
  • Register with MSME Units: This option allows you to access the National Portal for the Registration of Micro, Medium, and Small Initiatives through this new portal. The Udyog Aadhaar is a powerful feature that has made the MSME registration procedure more accessible and more effective for small enterprises. As a result, MSME units can easily register there.
  • Gain access to the Start-Up Corner: This website allows startups to register as MSMEs and take advantage of the government of India’s incentives.

MSME CHAMPIONS Portal Grievance Online Registration Form :

The following is the whole process to fill up the MSME Grievance online registration form at the champion portal for MSME:

  • The business person must go to the champions portal MSME official website.
  • From the main menu on the home page, navigate to the Register Here option, then select the Register Grievance link.
  • The applicant, an individual or an organization, may input the following: user type, name, state, district, unit address, email ID, pin code, and cellphone number. Then, they can click the button to receive an OTP via email or mobile number.
  • The applicant can then quickly confirm the information by entering the OTP they received on the registered mobile device number.
  • Following the MSME grievance submission, the government will examine and resolve the matter as quickly as possible, which will benefit the MSMEs.

View Grievance Status for MSME Champions portal :

The applicant can view the status of the grievance by following the methods listed below:

Note: To obtain the status, MSME applicants are recommended to retain the Grievance Number they were given upon registration.

  • When you choose the Grievance Status option from the CHAMPIANS site, the following new page will appear. Provide the grievance number that was issued upon the grievance’s successful registration. Then, enter the Verification Code that the Captcha asks for.
  • Once the Grievance Number and the Captcha Value have been entered, click the Submit button. Following a successful verification process, the grievance’s current status will be shown.

Challenges faced before the CHAMPIONS 2.0 portal was launched :

  • MSMEs need more digital literacy and awareness of the portal’s advantages.
  • More connectivity and adequate infrastructure can be found in rural and isolated places.
  • The intricacy and abundance of steps and paperwork needed to access different programs and services.
  • Coordination problems between the different parties taking part in the portal’s implementation and maintenance.
  • The level of accuracy and dependability of the data and information offered on the website.

Steps for overcoming Challenges with the MSME CHAMPIONS Portal :

  • Conduct extensive outreach and awareness campaigns through various media channels and platforms to inform MSMEs about the portal and its features.
  • Providing training and handholding support is a key step in enabling MSMEs to register and use the portal effectively.
  • Simplifying and streamlining the processes and requirements for availing various schemes and services through the portal.
  • Establishing a solid coordination mechanism among the ministry, state governments, banks, industry associations, CHAMPIONS volunteers, EPC members, and other stakeholders to ensure timely delivery and feedback.
  • Ensuring regular updation and verification of the data and information on the portal.

Conclusion

The government’s initiative, the CHAMPIONS 2.0 portal, is praiseworthy since it provides MSMEs with digital platforms and resources to enable them to expand and grow. However, to satisfy the changing demands and expectations of MSMEs, it must constantly innovate and develop. If the portal is used efficiently and cooperatively by all parties involved, it has the potential to transform the MSME industry.

Additional Read:

What is the PM Employment Generation Program Scheme?
Everything to know about the SFURTI scheme: full form, eligibility, and objectives
What is the MSME SFURTI scheme?
The Growth of MSME: Key Objectives & Benefits of the RAMP Scheme|
For more information, go to the link

Comments

Post a Comment

Popular posts from this blog

What is MSME Databank? Process and Eligibility Criteria Explained

  Micro, small, and medium-sized enterprises (MSMEs) are critical to a country's economic success. Recognizing the importance of MSMEs, the Indian government has launched a number of measures to support and promote them. One such endeavor is the MSME Databank , a critical instrument for promoting the growth and sustainability of MSMEs. In this blog article, we will look at the MSME Databank, its registration process, and eligibility requirements. Understanding these characteristics would help MSMEs better exploit the benefits of this effort to improve their operations and gain access to MSME financing . What is MSME Databank? The MSME Databank is an online site established by the Ministry of Micro, Small, and Medium Enterprises. It functions as a complete database for MSMEs in India, gathering and storing information about their activities, financial position, and other vital data. The MSME Databank's major purpose is to create a consolidated platform for data gathering and an...
Read more

Digital Transformation in MSME Finance: Tools and Strategies

  In today's rapidly evolving digital economy, the financial sector is undergoing substantial transformation. One of the most significant developments has been the digital transformation of MSME finance. Accessing financing has always been a challenge for Micro, Small, and Medium-sized Enterprises (MSMEs). However, with the introduction of digital technologies and techniques, MSME finance is undergoing a transformation, making MSME loans more accessible and efficient than ever before. Understanding the Digital Transformation in MSME Finance Digital transformation in MSME finance entails merging digital technologies into financial services specifically geared for MSMEs. This transformation comprises a variety of tools and tactics for streamlining processes, improving customer experiences, and increasing overall efficiency. Technology is transforming the MSME finance scene, from digital banking platforms to automated loan processing methods. The Need for Digital Transformation MSME...
Read more

5 Ways to Get an MSME Loan Without Collateral

  Starting or expanding a micro, small, and medium enterprise (MSME) can feel like steering into a maze, especially when it comes to securing financing. If you’re an entrepreneur, the prospect of needing collateral for a loan can be intimidating. But here's the good news! You can still obtain funding without putting your assets on the line. Let us delve into five practical and actionable strategies to help you secure an MSME loan without collateral . Ways to get an MSME Loans without collateral 1. Understand the Types of MSME Loans Available Before diving into the specific methods, it’s crucial to understand the landscape of MSME loans . The financial market offers a variety of loan types, and this knowledge can empower you to make informed decisions about your financing. Secured vs Unsecured Loans Secured Loans These loans require collateral, which can be property, equipment, or even inventory. If you default on the loan, the lender can seize the asset to recover their losses. W...
Read more