MSME ODR Portal: Resolving Payment Disputes Faster for Seamless Business Growth
You shipped the goods, signed the PO, and have proof, but months later, no payment. For small businesses in India, this kind of delay can severely impact cash flow and stifle growth. The government's answer was the MSME ODR Portal, which was launched on June 27, 2025, on MSME Day. The portal is a digital platform that connects micro and small enterprises with the government to resolve payment disputes without protracted litigation. The Payment Crisis Facing Indian MSMEs India is home to more than 63 million MSMEs, employing over 110 million people and contributing nearly 30% to the country’s GDP. Despite their significant contribution to the economy, many MSMEs continue to face a serious challenge: delayed payments. Late payments can put considerable pressure on small businesses, especially those operating with limited working capital. Research has consistently identified delayed payments as one of the major challenges affecting MSME sustainability and growth. The issue is often ...